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FREQUENTLY ASKED QUESTIONS

  • What is the return policy?
    All products and works are final sales. If anything arrives damaged/defective, send me a picture of the item(s) in the package box in less than 48 hours, and I will be glad to exchange it for you.
  • What are the shipping options?
    We will be using USPS mail to ship all of our packages out.
  • What would I do if I never received my order?
    After the delivery of each package, I will provide you with a tracking number to follow your order. In case you never receive it, please contact me as soon as possible.
  • When will I receive my order?
    7-10 Business Days. (Possible delays due to covid-19)
  • What is the return policy?
    All our delivered orders are considered as final sale. If you get a damaged or defective piece, send us a picture of the item(s) with the package box within 48 hours of the receipt of the order, and we will replace it.
  • How many days will it take to deliver my order?
    It will take about 5-7 business days. If you choose to expedite your order, it will take only 1 business day.
  • What should I do if I don’t receive my order?
    When you place your order, we provide you a tracking number to follow your order. In case you didn’t receive it, please contact us as soon as possible.
  • How can I contact you if my questions aren’t answered here?
    If you have questions that are not answered here, you can reach us at contact@bellabeautyspamia.com
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